Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Contact form submissions — name, phone number, email address, service area, and project details you choose to share
• Phone calls or text messages you initiate with us
• Any information you provide during an in-home consultation or estimate request

Information Collected Automatically

• Standard web analytics data — pages visited, time on site, referring website, general location (city/region level), and device or browser type
• Cookies and similar tracking technologies, described further below

2. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and schedule in-home estimates
• Communicate with you about your project, including quotes, scheduling, and follow-up
• Improve our website content and understand how visitors use the Site
• Comply with legal obligations, including permit and contract recordkeeping required for licensed contracting work

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to remember your preferences, understand site traffic, and measure the effectiveness of our content. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

4. Third-Party Services

We may use third-party tools to operate this Site and manage inquiries, such as web hosting providers, analytics services, and customer relationship management (CRM) software. These providers may process information on our behalf and are contractually restricted from using it for purposes beyond providing services to us. We do not control the privacy practices of third-party sites you may reach through links on our Site.

5. How We Share Information

We may share information:

• With service providers who help us operate our business (e.g., scheduling software, hosting, analytics)
• When required by law, subpoena, or other legal process
• To protect the rights, property, or safety of our company, our clients, or others
• In connection with a business transfer, such as a merger or sale of assets, subject to standard confidentiality protections

6. Data Security

We use reasonable administrative and technical safeguards to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information, subject to certain exceptions
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Not be discriminated against for exercising these rights

To exercise any of these rights, contact us using the information in the Contact Us section below.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements related to permitted contracting work and project records.

9. Children’s Privacy

This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.